Privacy Policy

How Long Records Are Kept

Contact form submissions are kept only as long as needed to resolve your enquiry. Once the matter is closed, the records are deleted within a reasonable period. Server logs are retained for a limited time, typically a few months, for security and analysis. After that, they are automatically erased. No data is kept longer than necessary.

Cookies and Your Choice

The site uses cookies to remember your preferences and analyse traffic. These are small text files stored on your device. You can disable cookies in your browser settings. Turning off cookies may limit some features, such as remembering your language choice or keeping you logged in. The core content of the site will still be accessible.

Why We Hold This Information

The data from contact forms is used solely to respond to your enquiry. Without it, we cannot reply to your question or request. Server logs help us maintain the site's security, diagnose technical problems, and understand how visitors use the platform. This improves the experience for everyone.

What We Collect and When

When you submit a contact form on the site, we collect the information you provide, such as your name, email address, and message. This happens only when you voluntarily send it. Our web server also automatically records technical data each time you visit. This includes your IP address, browser type, operating system, and the pages you view. No extra action is needed from you.

Who We Share Data With

We share data with analytics providers and hosting companies that process information on our behalf. They are bound by contract to use it only as we instruct. Your personal data is never sold to third parties. We do not share it for marketing purposes. Malaysian data protection law governs how we handle all information.

Your Rights to Access and Deletion

You may request a copy of the personal data we hold about you. Simply use the contact page on the site to make your request. We will respond within the time frame required by law. You can also ask us to delete your data. If your request is valid, we will remove it from our systems. Contact us through the same form to start this process.

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